DevReach Wiki

Clear Application data Screen

This screen allows the system user to prevent/allow the mobile user to clear an app's Data. The whitelist is the exception to the blacklist, so if a package name appears in both lists, the whitelist takes priority.

Below is the Clear Data screen.

Below shows how to add the Amazon app to the Clear Data blacklist. Please note it is the same process for adding apps to the whitelist.

Deselect all apps in the All Apps list under Clear Data Blacklist. (click th upper most check tick), then select only the Amazon app.

Click the Add Apps To C/D Blacklist button and the following screen will appear.

Please note the command can be sent straight to the device with a group can be included or can be added to a policy.

Click the OK button and the following screen will show that the Amazon app is in the Blacklisted Packages list on the right.

Get All Apps

This will refresh the All Apps list which contains all the apps currently on the device.

Get Clear Data Blacklist

This refreshes the Blacklisted Packages list. It contains all the apps that have been blacklisted by the system user for that device.

Add Apps To C/D Blacklist

This sends the blacklisted apps to the device. The apps are the apps selected from the all apps list.

Remove Apps From C/D Blacklist

This sends the blacklisted apps to the device that are to be removed from the blacklist. These apps are the apps selected from the all apps list.

Add/remove Package Name

If the system user knows a package name of an app, the package name can be entered in this box. It will be added to the blacklist. The * (asterisk character) can be used to specify all package names. The * is a wild card character and can be used replace other characters. For example, com.abc.def.ghi could be blacklisted by entering:

• com.abc.def.ghi
• com.abc.def.*
• com.abc.*

com.abc.* would also block the following package name com.abc.xyz

Whitelisting

The same functionality applies to whitelisting any apps, but please remember a whitelisted app is the exception to a blacklisted app. So if the same app appears in both lists, the app will be whitelisted and the mobile user will still be able to clear the data.