mobile_devices
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mobile_devices [2018/07/20 15:02] devreach |
mobile_devices [2018/07/20 15:08] devreach |
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| The Settings link on each employee's row will take the system user into the main system for that particular mobile device. This is where the EMM functionality can be applied to the device. [[settings_main_screen|Settings]] | The Settings link on each employee's row will take the system user into the main system for that particular mobile device. This is where the EMM functionality can be applied to the device. [[settings_main_screen|Settings]] | ||
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| **__Refresh List__** | **__Refresh List__** | ||
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| The account can be removed by clicking the Remove Account button. This will remove the user from the device, E.g. delete the user and messages particular to that employee. The EMM functionality is still intact. __Clicking Remove Account will only work if the mobile user is still enrolled on the device. If the mobile user deletes the app off the device first, then the account could be orphaned in the main system.__ | The account can be removed by clicking the Remove Account button. This will remove the user from the device, E.g. delete the user and messages particular to that employee. The EMM functionality is still intact. __Clicking Remove Account will only work if the mobile user is still enrolled on the device. If the mobile user deletes the app off the device first, then the account could be orphaned in the main system.__ | ||
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| + | Once a mobile user has been successfully removed, the system user can add a new account for a new employee with the existing device's mobile number and send the Authorization code to the device. | ||
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| + | NB. __**If the device is not linked to the main system after removing an account and enrolling a new user, then go to the settings screen on the device and click Register for Push Notifications. This will create and send a new Firebase token to the server. From that point on the device will be contactable.**__ | ||
mobile_devices.txt ยท Last modified: 2018/07/20 15:10 by devreach
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