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__**Clear Application data Screen**__ | __**Clear Application data Screen**__ | ||
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+ | This screen allows the system user to prevent/allow the mobile user to clear an app's Data. The whitelist is the exception to the blacklist, so if a package name appears in both lists, the whitelist takes priority. | ||
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+ | Below is the Clear Data screen. | ||
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+ | {{:cleardata1.png|}} | ||
+ | {{:cleardata2.png|}} | ||
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+ | Below shows how to add the Amazon app to the Clear Data blacklist. Please note it is the same process for adding apps to the whitelist. | ||
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+ | Deselect all apps in the All Apps list under Clear Data Blacklist. (click th upper most check tick), then select only the Amazon app. | ||
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+ | Click the Add Apps To C/D Blacklist button and the following screen will appear. | ||
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+ | __Please note the command can be sent straight to the device with a group can be included or can be added to a policy.__ | ||
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+ | {{:appaddedtocdpopup.png|}} | ||
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+ | Click the OK button and the following screen will show that the Amazon app is in the Blacklisted Packages list on the right. | ||
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+ | {{:amazonaddedtocdbl.png|}} | ||
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+ | **__Get All Apps__** | ||
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+ | This will refresh the All Apps list which contains all the apps currently on the device. | ||
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+ | **__Get Clear Data Blacklist__** | ||
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+ | This refreshes the Blacklisted Packages list. It contains all the apps that have been blacklisted by the system user for that device. | ||
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+ | **__Add Apps To C/D Blacklist__** | ||
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+ | This sends the blacklisted apps to the device. The apps are the apps selected from the all apps list. | ||
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+ | **__Remove Apps From C/D Blacklist__** | ||
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+ | This sends the blacklisted apps to the device that are to be removed from the blacklist. These apps are the apps selected from the all apps list. | ||
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+ | **__Add/remove Package Name__** | ||
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+ | If the system user knows a package name of an app, the package name can be entered in this box. It will be added to the blacklist. | ||
+ | The * (asterisk character) can be used to specify all package names. The * is a wild card character and can be used replace other characters. | ||
+ | For example, com.abc.def.ghi could be blacklisted by entering: | ||
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+ | * com.abc.def.ghi | ||
+ | * com.abc.def.* | ||
+ | * com.abc.* | ||
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+ | com.abc.* would also block the following package name com.abc.xyz | ||
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+ | **__Whitelisting__** | ||
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+ | The same functionality applies to whitelisting any apps, but please remember a whitelisted app is the exception to a blacklisted app. So if the same app appears in both lists, the app will be whitelisted and the mobile user will still be able to clear the data. | ||
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